Often people find themselves drifting down the river of reality, pondering what can I do to change this outcome that seems to be inevitable. As a gamer, I know the possibilities are typically only limited by your vision and will to try. This however is only possible if you allow “House Rules” into a game and have a flexible group of players who think outside of the box. In reality, I am finding the once spectacular vision of where we would be in five years to be drifting in a very unsettling way.
Over the past five years I’ve been working for a company that, perhaps is not the ideal location. However, my wife has found herself in a situation that I find horrible and unsettling. She is a dentist and works as an associate dentist to another Dr. who owns the practice handed down to him by his father. She was hired as an associate with the intention of being able to possibly buy into the practice down the line. Their relationship worked very well in the beginning as he claimed to be interested in mentoring her in the clinical and business sides of the practice. She took some great steps and felt she was in a practice that she would want to stay in when we were married.
Everything seemed to be going quite well, so her and I purchased land, sold my house, and married. During 2007-2008 we hired a contractor to build us a home deciding where we bought land is where we want to be for the rest of our lives. The American dream is what we wanted. This dream of working up with education and hardwork and having the home and land you dreamed of. This dream started faltering shortly after our wedding, yet we simply did not see it coming.
The pitfall that we did not expect was my wife’s Matron of Honor (MoH) who had become the Office Manager of the office she worked at. We both knew she could be a spitfire at times, and tended to only see her side of a story. There was a time when I used to meet my wife and the MoH to go to movies. Other staff from the office would be there, and the MoH would proceed to trash & bash staff members that she didn’t like personally. The darker side of her was evolving as she targetted people she did not like in the office, and then began to make their lives Hell. Eventually, she managed to get all but one of the staff that was more senior then her to leave (uncomfortably) the practice. My wife stopped going to these movie nights recognizing what was going on there is not professional and respectful.
What’s worse? My wife began to be treated by the Dr. as not truly an associate, but instead as an underling to the Office Manager. Why? The MoH took all this a step further feeding on the Dr. insecurities and propping him up with constant worship. He fell for it like a lead ball in a pond. Of so many horrible parts of the situation my wife tried harder. She asked if she could join meetings to learn more about the business side, since the Dr. and Office Manager had pretty much isolated her from this information. They agreed, however shifted it from a meeting about how the practice was going to a weekly lunch meeting of bashing my wife in the supposed spirit of “critique.” Sadly, I doubt they know the meaning of a critique since they find only faults and give vague answers as to what she could do to improve. Of course, yelling at someone in the middle of a restaurant in the claim of critique, is probably closer to a hostile work environment then truly a critque. My wife could to not ever tell her side of the story, if she did she was yelled at. They knew alll you see. The Office Manager had managed to get the great communication skill of reading peoples minds down. She hears what she wants to hear, often tuning out anything you say. So if you fit her idea of who you are, then phew.. If not, then you are going to have a very uncomfortable career. Their contradictions and repeating record of bringing up issues that had long been discussed without recognizing that the past can never change. Moving forward she could illustrate how she improved, yet they could always bring up something done a year ago and bash her throughout a whole lunch meeting with something that was minor at the time yet is fuel to their fire. Their management style is hardly anything new. Yet, just the same it’s been proven such ways of treating employees degrades the situation further.
So why has my wife put up with this for so long? Just think about the student loans she took out to go to dental school. Add up a house and property that only through her and I working could we afford. Now, tally up that this Dr. is politically tied throughout the whole local, state, and national dental societies. So where does that put her? She works harder.. Improves her relationships with patients. Receives hugs, thanks, personal thank you letters, and all from patients that recognize she is working so hard for their health, comfort, and future. Now get a big fat thumb tack out for a “Non-Compete” clause in her contract that has grown every year she has worked there. Now, you can see it’s a situation I wish nobody to find themselves in.

Last night, in desperation I looked up on the American Dental Association (ADA) to see what they had about the ethics or professional conduct. I found their document here (ADA Principles of Ethics and Code of Professional
Conduct). The document contains almost no mentioning whatsoever of employee treatment whether assistants, hygeinists, office staff, or associate dentists. It amazes me how that topic would not be covered in a document about Ethics or Professional Conduct. So last night I sent a letter to the ADA bringing up the Employee is missing from their code. Hopefully, my wife will find a different place to work. No matter what, we both have learned a lot about how to, and how not to treat people who work for you or with you. I just wish others would do the same when they hold so much in their hands.
P.S. On 11/4/2008 my wife was put through the ringer with another of their lunch meetings. At the end of the day after everybody was leaving the Office Manager asked her to step in her office for a second. She stepped in and the Office Manager shut the door and presented her with two “Disciplinary” sheets. The first one dated January of 2008. The OM tried to convince her stating that she has seen improvements in my wifes performance (even though this does not match what was written). She told the OM that she would have to look these over but was not going to sign them at the time. She spoke to a lawyer who was abashed that they would present my wife with a document dated for almost a year ago and just now present it to her. They are trying to create a paper trail to make it so they can cover themselves. After speaking with her lawyer she signed the papers stating the date of receipt and that she is acknowledging the receipt of the paper but not agreeing to the contents. The OM of course, decided to write down then that she refused to sign on the previous day. What people will do when there isn’t a code of ethics or professional conduct…